Chargeback management
Preventing and disputing chargebacks.
Seel
Seel is a checkout-embedded delivery and return insurance product that covers non-delivery or damage payouts and deflects chargebacks. Founded in 2019, it is…
RootPay / Chargeback Shield
RootPay / Chargeback Shield is an industry solution that suppresses gambling chargebacks, the "lost and then filed for a refund" scenario, using bet logs, KYC…
Verify / Verifi Order Insight
Verify / Verifi Order Insight is a module that passes extended order data and the buyer's digital footprint straight to the issuing bank's call centre and…
Resolve
Resolve is a platform of protected B2B payments without non-payment or chargeback risk, spun out of Affirm. Founded in 2019, it is based in San Francisco. How…
Tranzfar / DisputeFox
Tranzfar / DisputeFox is a specialised AI module that intercepts and contests payment disputes automatically for stores running Shopify Payments and…
Quavo Fraud & Disputes
Quavo Fraud & Disputes is a cloud platform, QFD, with an AI agent called ARIA that automates investigation of chargebacks and claims at issuing banks and…
PayShield
PayShield is a European platform for payment protection, chargeback alerts, Compelling Evidence 3.0 and smart anti-fraud for high-risk and international…
PayDispute / Dispute.com
PayDispute / Dispute.com is a platform that manages the whole lifecycle of disputes, alerts and refunds for merchants, ISOs and payment facilitators. It was…
Verifi
Verifi, described as a Visa solution, is the dispute-prevention network of Visa, covering Order Insight, CDRN and Rapid Dispute Resolution (RDR). The company…
Signifyd
Signifyd is a commerce protection platform with a financial guarantee against fraud and consumer chargebacks. Founded in 2011, it is based in San Jose…
Sardine.ai
Sardine.ai is a fraud, behavioral and compliance platform for fintech, crypto and payments, founded in 2020 by veterans of Coinbase, Revolut and PayPal and…
Riskified
Riskified is an e-commerce fraud prevention platform with a chargeback guarantee. Founded in 2012, it is listed on the NYSE under RSKD and operates from New…
Sift
Sift is a digital trust and safety platform that uses global machine learning to prevent payment fraud, account takeover and spam. Founded in 2011, it is based…
Visa Resolve Online
Visa Resolve Online is the official Visa API gateway for dispute automation, Compelling Evidence 3.0 and the VAMP monitoring programme. Visa, which offers it…
PayPipes
PayPipes is a payment orchestration and white-label gateway platform for PSPs and international merchants, with a broad network of connectors. It was founded…
Extend
Extend is an API platform for purchase and delivery protection, offering shipping and product protection with claim settlement that the company says takes 90…
Corso
Corso is an order protection platform that automates warranty claims and helps prevent non-delivery disputes for direct-to-consumer brands. It is based in San…
Loop Returns
Loop Returns is a returns and exchanges automation platform for brands that reduces chargebacks through an instant self-service portal and abuse detection. It…
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Related subsections
Why chargeback management matters
Card schemes monitor dispute ratios closely. A merchant that drifts above scheme thresholds can be placed in a monitoring programme, face fines and eventually lose its merchant account. For high-risk merchants — subscriptions, dating, nutra, iGaming — keeping disputes under control is often the difference between staying with an acquirer or not.
What providers offer
- Pre-dispute alerts: notifications from issuers or networks that let you refund before a chargeback is filed.
- Order data sharing: sending purchase details to the issuer so the cardholder recognises the charge.
- Representment: collecting evidence and fighting invalid chargebacks within scheme deadlines.
- Root-cause analytics: splitting disputes by reason code, product, traffic source and BIN.
- Ratio monitoring: dashboards and warnings before you hit acquirer or scheme limits.
Pricing models
Common models are a fee per alert or per case, a success fee on recovered amounts, or a monthly subscription. Compare the true cost per avoided chargeback rather than headline prices, and check which networks and acquirers the service is actually connected to.
Prevention starts earlier
Many disputes are "friendly fraud" or confusion: unclear billing descriptors, hard-to-cancel subscriptions, slow support. Tools help, but so do clear recurring billing flows, a good cashier and solid antifraud screening. Disputes with providers themselves (frozen funds, reserves) are a legal matter — see disputes & recovery.
Using this page
Filter by GEO and the verticals you serve, compare published terms in Offers, and check related hubs: card acquiring and acquiring banks. If you need help with a specific acquirer or programme, post a request.