Nominalhub
Log inSign up
Teams

Operations outsourcing

Reconciliation, appeals and processing support.

219 requests

GridList
Western Union seeks banks, retailers and FX houses for its agent networkRequestPayment provider· October 13, 2026MoneyGram recruits retail locations into its official agent networkRequestPayment provider· October 13, 2026Alipay+ onboards acquirers and mobile payment providersRequestPayment provider· October 13, 2026Shoplazza invites payment providers and financial institutionsRequestPayment provider· October 13, 2026Gr4vy invites payment providers into its orchestration ecosystemRequestPayment provider· October 13, 2026bluSwap seeks bank partners for UPI, bulk payouts and white-label collections in IndiaRequestPayment provider· October 13, 2026Rapyd onboards established PayFacs to its payment networkRequestPayment provider· October 13, 2026Yabie invites PSPs and acquirers to integrate with its POS platformRequestPayment provider· October 13, 2026GoodPay invites banks, EMIs and payment institutions into its A2A networkRequestPayment provider· October 13, 2026AQPAY invites PSPs, acquirers and banks to integrate and build connectorsRequestPayment provider· October 13, 2026MontyPay seeks licensed acquirers, PSPs and wallets with local connectionsRequestPayment provider· October 13, 2026OfferGrid seeks banks for bulk INR payouts via UPI, IMPS, NEFT and RTGSRequestPayment provider· October 13, 2026EBANX invites PSPs and gateways into its Payment Partner Network for emerging marketsRequestPayment provider· October 13, 2026FYNXT invites payment providers into its ecosystem for brokersRequestPayment provider· October 13, 2026Fonepay invites banks and PSPs to partner with its payment network in NepalRequestPayment provider· October 13, 2026Intersolve connects PSPs and POS terminal providers to its networkRequestPayment provider· October 13, 2026TTPOS seeks payment partners for QR, mobile and card payments in its restaurant POSRequestPayment provider· October 13, 2026Paymob invites payment providers to add their methods for its merchantsRequestPayment provider· October 13, 2026

Related subsections

Pay-in teams1Payout teams1Full cycle1Integration & onboarding1

What payment operations outsourcing covers

Running a payment business creates a constant stream of back-office work: matching transactions, chasing lost deposits, answering merchants and end users, filing appeals with banks, updating statuses. Payment operations outsourcing teams take over this routine so the provider's core staff can focus on partners, risk and product. It is also a common way to staff night shifts and weekends without hiring locally.

Typical scope

  • Reconciliation: daily matching of provider, team and bank records; investigating mismatches.
  • Deposit and payout support: handling "payment not credited" and "withdrawal not received" tickets with receipts and bank references.
  • Appeals and disputes: preparing documents for chargebacks, frozen accounts or blocked cards; see also chargeback management.
  • Monitoring: watching success rates per method and GEO, flagging drops and switching routes.
  • Merchant support: onboarding questions, API errors, settlement queries.
  • Reporting: daily and monthly statements for finance and partners.

How to choose a team

  • Languages and time zones they cover; whether 24/7 is a real rota or on-call.
  • Which tools they can work in — your back office, a P2P panel, ticketing systems.
  • Access model: least-privilege accounts, audit logs, NDAs.
  • Response and resolution times written into an SLA.
  • Pricing: per seat, per ticket or a percentage of processed volume.
  • Experience with your type of flow — card acquiring, P2P, or crypto.

Where this fits

Operations outsourcing complements full-cycle teams and P2P processing providers, and pairs well with anti-fraud and compliance outsourcing for regulated businesses.

Using the catalog

Filter by language-relevant GEO, open profiles for scope and contacts, and check the Requests tab for providers looking for operations staff. Describe your workload in a request to receive proposals. Nominal hub lists companies but does not guarantee their performance — agree on SLAs directly.