Operations outsourcing
Reconciliation, appeals and processing support.
Western Union seeks banks, retailers and FX houses for its agent network
The Western Union agent network accepts banks, retail businesses and foreign exchange houses. Each participant goes through formal enrolment and handles transfers with ID verification and AML…
Looking for:Payment providersTeams
MoneyGram recruits retail locations into its official agent network
The MoneyGram agent network is open to established commercial locations that can serve money-transfer customers on their own premises. The programme targets physical operators with a real storefront…
Looking for:Payment providersTeams
Alipay+ onboards acquirers and mobile payment providers
Alipay+ (Ant International) onboards acquirers and mobile payment providers through a single program. The aim is to expand cross-border acceptance: shoppers pay with familiar wallets and banking…
Looking for:Payment providersTeams
Shoplazza invites payment providers and financial institutions
Ecommerce platform Shoplazza invites payment providers and financial institutions to partner with it. A provider integrates with the platform and becomes available to its merchants at checkout…
Looking for:Payment providersTeams
Gr4vy invites payment providers into its orchestration ecosystem
Orchestration platform Gr4vy invites payment providers into its partner ecosystem. Partners are offered integration, a joint product roadmap and business growth with the platform's merchants. What it…
Looking for:Payment providersTeams
bluSwap seeks bank partners for UPI, bulk payouts and white-label collections in India
bluSwap (WebFinex TechFusion Pvt Ltd) is looking for bank partners in India for its technology service provider (TSP) platform. The platform combines several payment rails and lets clients collect…
Looking for:Payment providersTeams
Rapyd onboards established PayFacs to its payment network
Rapyd onboards established PayFacs: payment facilitators that verify and onboard merchants, assess their risk and run settlement themselves. The platform provides the infrastructure, while the…
Looking for:Payment providersTeams
Yabie invites PSPs and acquirers to integrate with its POS platform
POS platform Yabie invites PSPs and acquirers to build payment integrations. Through the partnership, a provider reaches merchants using the Yabie till, and the platform gains more payment options…
Looking for:Payment providersTeams
GoodPay invites banks, EMIs and payment institutions into its A2A network
GoodPay is building an A2A payment network and invites banks, e-money institutions (EMIs) and payment institutions. Members connect to an API to receive and send transfers, while funds are held and…
Looking for:Payment providersTeams
AQPAY invites PSPs, acquirers and banks to integrate and build connectors
AQPAY LTD invites PSPs, acquirers, alternative payment method providers and banks to partner with it. The company builds payment infrastructure and offers partners connectivity, technical integration…
Looking for:Payment providersTeams
MontyPay seeks licensed acquirers, PSPs and wallets with local connections
MontyPay (Monty Finance SAL and affiliates) invites licensed acquirers, PSPs and wallet operators to integrate and cooperate. It is looking for partners that have their own local payment connections…
Looking for:Payment providersTeams
OfferGrid seeks banks for bulk INR payouts via UPI, IMPS, NEFT and RTGS
Offergrid Networks Private Limited (OfferGrid) is looking for banks and financial institutions to power bulk INR payouts. Through partners, it wants to send refunds, cashback and payouts to…
Looking for:Payment providersTeams
EBANX invites PSPs and gateways into its Payment Partner Network for emerging markets
EBANX invites PSPs, payment gateways and providers into its Payment Partner Network program. Members integrate with EBANX and give their merchants access to local payment methods in Latin America…
Looking for:Payment providersTeams
FYNXT invites payment providers into its ecosystem for brokers
Technology platform FYNXT invites payment providers into its ecosystem for brokers and financial institutions. A provider integrates once and becomes available to platform clients for deposits and…
Looking for:Payment providersTeams
Fonepay invites banks and PSPs to partner with its payment network in Nepal
Fonepay, a digital payment network from Nepal, invites payment providers and other organisations, including banks and PSPs, to partner with it. The network links banks, PSPs and wallets and supports…
Looking for:Payment providersTeams
Intersolve connects PSPs and POS terminal providers to its network
Dutch company Intersolve (Intersolve B.V. and Intersolve Payments B.V.) invites PSPs and POS terminal providers to connect to its transaction network. The network handles in-store and online…
Looking for:Payment providersTeams
TTPOS seeks payment partners for QR, mobile and card payments in its restaurant POS
TTPOS, a restaurant POS system, is looking for payment partners for POS integration. It wants mature solutions that can be built into the till quickly: QR payments, mobile payments and card…
Looking for:Payment providersTeams
Paymob invites payment providers to add their methods for its merchants
Paymob runs a standing partner program for payment providers: the company integrates third-party payment methods and offers them to its merchants. The ecosystem focuses on the MENA region and…
Looking for:Payment providersTeams
Related subsections
What payment operations outsourcing covers
Running a payment business creates a constant stream of back-office work: matching transactions, chasing lost deposits, answering merchants and end users, filing appeals with banks, updating statuses. Payment operations outsourcing teams take over this routine so the provider's core staff can focus on partners, risk and product. It is also a common way to staff night shifts and weekends without hiring locally.
Typical scope
- Reconciliation: daily matching of provider, team and bank records; investigating mismatches.
- Deposit and payout support: handling "payment not credited" and "withdrawal not received" tickets with receipts and bank references.
- Appeals and disputes: preparing documents for chargebacks, frozen accounts or blocked cards; see also chargeback management.
- Monitoring: watching success rates per method and GEO, flagging drops and switching routes.
- Merchant support: onboarding questions, API errors, settlement queries.
- Reporting: daily and monthly statements for finance and partners.
How to choose a team
- Languages and time zones they cover; whether 24/7 is a real rota or on-call.
- Which tools they can work in — your back office, a P2P panel, ticketing systems.
- Access model: least-privilege accounts, audit logs, NDAs.
- Response and resolution times written into an SLA.
- Pricing: per seat, per ticket or a percentage of processed volume.
- Experience with your type of flow — card acquiring, P2P, or crypto.
Where this fits
Operations outsourcing complements full-cycle teams and P2P processing providers, and pairs well with anti-fraud and compliance outsourcing for regulated businesses.
Using the catalog
Filter by language-relevant GEO, open profiles for scope and contacts, and check the Requests tab for providers looking for operations staff. Describe your workload in a request to receive proposals. Nominal hub lists companies but does not guarantee their performance — agree on SLAs directly.