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Teams

Operations outsourcing

Reconciliation, appeals and processing support.

219 requests

GridList
Teams for Ethiopia: birr payins for gambling and forexRequestPayment provider· June 3, 2026Teams for mobile commerce: Beeline and MegaFonRequestPayment provider· June 3, 2026Xsolla seeks payment providers for its video game checkoutRequestPayment provider· May 27, 2026Cross-border payins: teams for KZT to KGS and UZSRequestPayment provider· May 26, 2026Teams for Ukraine: IBAN and Ukrainian bank accounts in hryvniaRequestPayment provider· May 24, 2026Teams for Egypt: Vodafone Cash, InstaPay and other mobile walletsRequestPayment provider· May 23, 2026Teams for Bahrain payins and payouts: bank transfers in BHDRequestPayment provider· May 22, 2026Payment teams for bank transfers in JordanRequestPayment provider· May 21, 2026Payment teams for bank transfers in QatarRequestPayment provider· May 20, 2026NIRVANA recruits local providers in Tajikistan, Kazakhstan and KoreaRequestPayment provider· May 13, 2026Payment teams for QR payouts in Thailand and VietnamRequestPayment provider· May 6, 2026Payment teams for Kyrgyzstan and Tajikistan: top-3 CIS gambling merchantRequestPayment provider· May 1, 2026Peru teams for transfers and Yape, Lemon QR wallets (PEN)RequestPayment provider· April 27, 2026CREEM seeks payment infrastructure and banking API partnersRequestPayment provider· April 23, 2026Traders for Mastercard payouts: Georgia, Thailand, EuropeRequestPayment provider· April 23, 2026UAE teams for bank transfers in dirhams (AED)RequestPayment provider· April 22, 2026Clear Junction invites banks, PSPs and liquidity providers into its infrastructure trackRequestPayment provider· April 21, 2026India teams for RTGS and IMPS large payments (INR)RequestPayment provider· April 20, 2026

Related subsections

Pay-in teams1Payout teams1Full cycle1Integration & onboarding1

What payment operations outsourcing covers

Running a payment business creates a constant stream of back-office work: matching transactions, chasing lost deposits, answering merchants and end users, filing appeals with banks, updating statuses. Payment operations outsourcing teams take over this routine so the provider's core staff can focus on partners, risk and product. It is also a common way to staff night shifts and weekends without hiring locally.

Typical scope

  • Reconciliation: daily matching of provider, team and bank records; investigating mismatches.
  • Deposit and payout support: handling "payment not credited" and "withdrawal not received" tickets with receipts and bank references.
  • Appeals and disputes: preparing documents for chargebacks, frozen accounts or blocked cards; see also chargeback management.
  • Monitoring: watching success rates per method and GEO, flagging drops and switching routes.
  • Merchant support: onboarding questions, API errors, settlement queries.
  • Reporting: daily and monthly statements for finance and partners.

How to choose a team

  • Languages and time zones they cover; whether 24/7 is a real rota or on-call.
  • Which tools they can work in — your back office, a P2P panel, ticketing systems.
  • Access model: least-privilege accounts, audit logs, NDAs.
  • Response and resolution times written into an SLA.
  • Pricing: per seat, per ticket or a percentage of processed volume.
  • Experience with your type of flow — card acquiring, P2P, or crypto.

Where this fits

Operations outsourcing complements full-cycle teams and P2P processing providers, and pairs well with anti-fraud and compliance outsourcing for regulated businesses.

Using the catalog

Filter by language-relevant GEO, open profiles for scope and contacts, and check the Requests tab for providers looking for operations staff. Describe your workload in a request to receive proposals. Nominal hub lists companies but does not guarantee their performance — agree on SLAs directly.