Overview
Payscout is an acquiring and integrated processing company, founded in 2011 and based in Los Angeles. Here it appears through WinDisputes, a Chargeback Gurus product line aimed at protecting merchant accounts and managing chargebacks for global merchants.
Chargeback tools - Visa RDR and Order Insight. - Ethoca alerts. - Automated dispute responses. - High-risk MID protection.
The company states that this helps keep chargeback ratios below the 0.65% and 0.9% thresholds set by the new Visa VAMP rules. The service is charged per alert or per transaction.
Core processing Beyond disputes, Payscout offers acquiring, integrated processing built into the client's software and its own Paywire platform. It also runs service-fee and convenience-fee setups where the payer adds a small amount for the option to pay by card or online. The model is common among organisations that need the full payment amount, such as schools and universities, government agencies and collection agencies.
Clients and markets E-commerce, travel, healthcare, collections and high-risk merchants are named, along with education, enterprise and government clients. Markets are the United States, Latin America and Europe, and the company also lists operations in China and Brazil.
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