Requests
RequestMerchant

Indian e-commerce company seeks a new vendor payout provider after failures

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Terms

Payment methods

Bank transferE-walletsUPI

Geography

India

Details

Requirements

  • Payouts via UPI, bank transfers and wallets
  • Predictable settlement times
  • Transparent fees
  • Responsive support

An Indian e-commerce company has faced failures with its supplier payouts and is looking for a replacement provider. It needs a partner that sends money reliably and shows the real cost of every transaction.

Required methods - UPI transfers; - bank transfers; - e-wallets.

Key expectations Beyond the methods, the requester highlights three things: predictable settlement times, clear fees with no hidden charges, and responsive support that helps when transfers are delayed. These were exactly what the previous partner lacked, and for a marketplace a late transfer quickly damages relations with sellers.

What is still unknown The buying entity is not named, the volume is not disclosed and bulk batches are not mentioned explicitly. The publication date is not stated, so whether the need is still open should be checked at first contact. A provider should ask for the number of vendors, the average amount and transfer frequency to propose a suitable tariff.

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