Operations outsourcing
Reconciliation, appeals and processing support.
Convera seeks fintechs and platforms for international payoutsRequestConvera· October 13, 2026Cliq recruits agents, ISOs and ISVs for processingRequestCliq· October 13, 2026Cascade Checkout seeks PSPs, ISOs and acquirers to connect ShopifyRequestCascade Checkout· October 13, 2026Breathe Payments pays resellers 50% of card fee revenueRequestBreathe Payments· October 13, 2026Betterpay seeks ISOs and agents: 70% revenue shareRequestBetterpay· October 13, 2026Aurora Payments recruits agents and ISOsRequestAurora Payments· October 13, 2026ATLOS pays resellers 25% of crypto payment feesRequestATLOS· October 13, 2026EKVA seeks integrators and referral partnersRequestEKVA· October 13, 2026T-Business seeks online acquiring agentsRequestT-Business· October 13, 2026
Traders and teams wanted in Bangladesh: bKash and NagadRequestNominal Payments· October 13, 2026Russia teams for SBP and C2C with amount-based rates (RUB)RequestPayment provider· October 12, 2026Argentina, Uruguay and Ukraine teams for bank transfersRequestPayment provider· October 12, 2026Payment teams wanted for Egyptian wallets: Vodafone Cash and Orange CashRequestPayment provider· October 8, 2026Uzbekistan iGaming traders (UZS): from 30,000 USDT a dayRequestPayment provider· October 8, 2026Sri Lanka teams for iPay and eZ Cash (LKR)RequestPayment provider· October 8, 2026Argentina payment teams (ARS): PayIn 1%, PayOut 0.5%RequestPayment provider· October 7, 2026Afghanistan teams for HesabPay (AFN)RequestPayment provider· October 7, 2026PSP recruits UPI payment teams in India: 5% pay-in, 1.5% payoutsRequestPayment provider· October 6, 2026Related subsections
What payment operations outsourcing covers
Running a payment business creates a constant stream of back-office work: matching transactions, chasing lost deposits, answering merchants and end users, filing appeals with banks, updating statuses. Payment operations outsourcing teams take over this routine so the provider's core staff can focus on partners, risk and product. It is also a common way to staff night shifts and weekends without hiring locally.
Typical scope
- Reconciliation: daily matching of provider, team and bank records; investigating mismatches.
- Deposit and payout support: handling "payment not credited" and "withdrawal not received" tickets with receipts and bank references.
- Appeals and disputes: preparing documents for chargebacks, frozen accounts or blocked cards; see also chargeback management.
- Monitoring: watching success rates per method and GEO, flagging drops and switching routes.
- Merchant support: onboarding questions, API errors, settlement queries.
- Reporting: daily and monthly statements for finance and partners.
How to choose a team
- Languages and time zones they cover; whether 24/7 is a real rota or on-call.
- Which tools they can work in — your back office, a P2P panel, ticketing systems.
- Access model: least-privilege accounts, audit logs, NDAs.
- Response and resolution times written into an SLA.
- Pricing: per seat, per ticket or a percentage of processed volume.
- Experience with your type of flow — card acquiring, P2P, or crypto.
Where this fits
Operations outsourcing complements full-cycle teams and P2P processing providers, and pairs well with anti-fraud and compliance outsourcing for regulated businesses.
Using the catalog
Filter by language-relevant GEO, open profiles for scope and contacts, and check the Requests tab for providers looking for operations staff. Describe your workload in a request to receive proposals. Nominal hub lists companies but does not guarantee their performance — agree on SLAs directly.