Teams

Operations outsourcing

Reconciliation, appeals and processing support.

219 requests

KRW bank transfers: teams for Korea, Google rate +10%RequestPayment provider· July 22, 2026Teams for Tunisia: D17 and Flouci in dinarRequestPayment provider· July 21, 2026Teams for Korea: bank transfers and KakaoPay in wonRequestPayment provider· July 17, 2026Teams for Mongolia: local banks, gambling and betting onlyRequestPayment provider· July 9, 2026MOSPAY seeks processing and trader teams for LATAM testsRequestPayment provider· July 8, 2026RUB to TJS cross-border: teams for Tajikistan, AlfaPay trafficRequestPayment provider· July 8, 2026Visa cross-border from KZT: teams in eight countriesRequestPayment provider· July 8, 2026KZT to IDR cross-border: teams with Indonesian accountsRequestPayment provider· July 3, 2026Payout teams for Turkey: bank transfers in liraRequestPayment provider· June 30, 2026Payout teams for Uzbekistan: sum at 1%RequestPayment provider· June 30, 2026SimplePay recruits traders: Russia, Kazakhstan, Turkey and LATAMRequestPayment provider· June 24, 2026Kaspi teams in Kazakhstan: VIP traffic, 6% PayInRequestPayment provider· June 17, 2026Teams for Thailand: QR in baht at 1.7%RequestPayment provider· June 16, 2026Payout teams for China: yuan, 1.4% rateRequestPayment provider· June 15, 2026Teams for Indonesia: QR payments in rupiah, low-risk trafficRequestPayment provider· June 15, 2026UK referral partner seeks direct card providers for its merchant portfolioRequestPayment provider· June 12, 2026Teams for Paraguay, Ecuador and Venezuela: Alias, QR and PagoMovilRequestPayment provider· June 11, 2026YeePay seeks financial partners with local methods for Chinese merchantsRequestPayment provider· June 4, 2026

Related subsections

What payment operations outsourcing covers

Running a payment business creates a constant stream of back-office work: matching transactions, chasing lost deposits, answering merchants and end users, filing appeals with banks, updating statuses. Payment operations outsourcing teams take over this routine so the provider's core staff can focus on partners, risk and product. It is also a common way to staff night shifts and weekends without hiring locally.

Typical scope

  • Reconciliation: daily matching of provider, team and bank records; investigating mismatches.
  • Deposit and payout support: handling "payment not credited" and "withdrawal not received" tickets with receipts and bank references.
  • Appeals and disputes: preparing documents for chargebacks, frozen accounts or blocked cards; see also chargeback management.
  • Monitoring: watching success rates per method and GEO, flagging drops and switching routes.
  • Merchant support: onboarding questions, API errors, settlement queries.
  • Reporting: daily and monthly statements for finance and partners.

How to choose a team

  • Languages and time zones they cover; whether 24/7 is a real rota or on-call.
  • Which tools they can work in — your back office, a P2P panel, ticketing systems.
  • Access model: least-privilege accounts, audit logs, NDAs.
  • Response and resolution times written into an SLA.
  • Pricing: per seat, per ticket or a percentage of processed volume.
  • Experience with your type of flow — card acquiring, P2P, or crypto.

Where this fits

Operations outsourcing complements full-cycle teams and P2P processing providers, and pairs well with anti-fraud and compliance outsourcing for regulated businesses.

Using the catalog

Filter by language-relevant GEO, open profiles for scope and contacts, and check the Requests tab for providers looking for operations staff. Describe your workload in a request to receive proposals. Nominal hub lists companies but does not guarantee their performance — agree on SLAs directly.