Physical cards are here to stay. It's time to rethink issuance

The Paypers hosts this webinar with Thales, Nickel and Lithic on 29 October 2026, starting at 12:00 EDT (17:00 CET, 09:00 PDT).

Innovation in issuing has focused on digital onboarding and virtual cards, while the physical card journey — production, personalisation, delivery and activation — often remains fragmented and opaque. Disconnected processes cause avoidable enquiries, overhead and poor visibility across the lifecycle, even as cardholders expect e-commerce-style tracking. The speakers show how they modernised these operations to gain real-time visibility, launch products faster and expand into new markets without rebuilding integrations.

The agenda covers operational blind spots in today's issuance, how Nickel, Lithic and Thales transformed physical issuance through real-time orchestration, lessons learned and what comes next. Presenters include Anthony Poujol, Head of Cards at Nickel; Cyril Gabon, VP and Business Owner for Card Issuance at Thales; and Kelly Hernandez, Senior Partnership Operations Manager, with Esther Groen moderating.

Who should attend

Issuing and product managers, operations and fulfilment teams, and digital banking leads. The card issuance webinar suits issuer-processors and BIN sponsors too.