Check Exceptions: Returns, Adjustments, and Claims

The Upper Midwest ACH Association (UMACHA) runs this live virtual webinar on 21 October 2026 from 10:00 to 11:00 AM Central time.

Check volumes are falling, but financial institutions still face operational problems with returns, adjustments and interbank claims. The session clarifies the difference between a check return and an adjustment and when each is appropriate, explains interbank processes for resolving check-related issues, and covers the handling of certain fraud-related claims. Participants also get best practices to streamline check operations and reduce errors.

Who should attend

Deposit operations, back-office and fraud staff at US banks and credit unions who handle exception items, and payment providers that support remote deposit capture or check-based payouts for business clients. This check exceptions webinar earns 1.2 AAP/APRP/NCP continuing education credits.

Tickets and access

$225 for members or 8 Education Club tokens; $450 for non-members. Everyone who registers receives the full recording. The registration list showed an online deadline of 16 October, so contact UMACHA about late registration.