
Overview
CoinTrade is a Japanese service for buying, selling and transferring crypto assets. Its public support form covers questions on operations and on updating customer data, which gives some insight into how the service handles compliance.
Customer information The support form includes fields for annual income, assets, source of income, occupation, nationality, residence, politically exposed person (PEP) status and changes in US tax status. This indicates that the company collects the profile data typical of a regulated Japanese provider and may ask customers to update it from time to time.
Transfers and timing According to the support form, a crypto remittance may take around one business day after reservation. This is the stated timeframe for transfers, and the actual time depends on the operation.
What to confirm The data does not name the legal entity, registration, fees, supported assets or payment methods, and the regulatory position was not stated. Businesses and individuals considering CoinTrade should ask the company for the licensing basis, the fee schedule and the list of assets, and should clarify whether non-residents of Japan can open an account.
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