AI in payments: Short-term gains, long-term transformation

Finextra and Volante host this online webinar on 21 October 2026, starting at 15:00 London time (16:00 CEST, 10:00 EDT).

The panel asks whether payment firms are focusing too much on AI for efficiency and not enough on transformation. AI already streamlines operations, reduces manual intervention, improves exception handling and strengthens fraud detection. The discussion goes further: who is accountable when an AI-driven payment decision goes wrong, how to balance innovation with growing regulatory and governance expectations, and whether in five years AI will simply make payments more efficient or change how money moves. A key theme is AI as a strategic intelligence layer when every transaction can take several routes across bank infrastructure, real-time schemes and new rails.

Who should attend

Heads of payments, operations and risk at banks and PSPs, product managers building routing and orchestration, and compliance teams preparing AI governance. This webinar on AI in payments is a useful benchmark for vendors pitching machine-learning tools to financial institutions.