Subscription Chargebacks: To Fight or Not to Fight | Presented by Justt

Recurring-billing businesses now sit at the centre of the chargeback problem, yet they manage it with a dispute system built decades ago for single transactions, long before card-on-file billing became normal. In this one-hour subscription chargebacks webinar from the Merchant Risk Council, Justt co-founder and chief risk officer Roenen Ben-Ami and Sarah Boehmer, senior director of payments and chargeback strategy, explain how to tell genuine fraud from first-party misuse such as forgotten subscriptions or unrecognised billing descriptors. They map the subscription lifecycle to card-scheme rules, show which evidence actually wins disputes, and offer a cost-benefit framework for deciding which low-value disputes are worth fighting. The webinar is listed for 13:00 BST on 18 November 2026; check the time zone, as the UK is on GMT in November.

Who should attend

Subscription and SaaS merchants, streaming services, PSPs serving recurring billing and dispute teams that want data-driven rather than template-based chargeback strategies.

Tickets and access

Registration is free.