ChargebackHelp

ChargebackHelp provides integrated tools for chargeback prevention (CBH Deflect, Resolve) and dispute representment (CBH Recover). It was founded in 2014 and is based in Laguna Hills, California.

Products The listed products are Verifi Order Insight and RDR, Ethoca Consumer Clarity and alerts, automated representment and PCI DSS Level 1. The company states that it is a directly certified partner of both Verifi (Visa) and Ethoca (Mastercard).

Customers and coverage Target customers are e-commerce, travel, subscriptions, PSPs and acquirers. Stated geography is the United States, Europe, Latin America and APAC.

Commercial model Pricing is a fee per alert or a percentage of recovered funds. Merchants and PSPs should clarify which model applies to each product and whether a minimum monthly volume applies.

The service combines prevention, alerts and recovery in one provider, which suits merchants and PSPs that want to use one vendor across the full dispute cycle.