BeatTheChargeback / Chargeback.com

BeatTheChargeback / Chargeback.com is a platform for automating dispute prevention and response in real time, now part of the Sift ecosystem. It was founded in 2010 and is based in Salt Lake City, Utah.

Services The products listed are real-time dispute response, prevention alerts, merchant descriptor optimisation and analytics. The company is described as one of the pioneers of SaaS chargeback automation in the United States.

Markets and customers Stated geography is the United States, Canada, the United Kingdom and the EU. Target verticals are e-commerce, subscriptions and digital goods.

Pricing The model is SaaS plus a fee per alert. Alert prices, supported card programmes and how the service now sits within Sift are details to confirm with the company before signing.

Merchant descriptor optimisation and prevention alerts target disputes before they reach the chargeback stage, while real-time dispute response handles those that do. The service is aimed at card-not-present businesses with recurring or digital sales.