First-BTC

First-BTC is an online service for exchanging cryptocurrencies. The published form presents BTC, and an e-mail address is available on the website for contact.

Fees and limits According to the terms, the fee is included in the rate or in the calculation of the exchange. Network fees are treated separately and depend on the network and the operation, and refunds have their own fee provisions that should not be read as the base exchange tariff. Minimum and maximum amounts are set per currency, direction or order, and a single stable limit for the whole service is not confirmed.

Verification and refunds AML and KYC procedures are published, and during a check the service may request identification details and documents. A refund decision can depend on a compliance review and on the documents provided, and in the cases described, fees or confirmed costs may be withheld from a refund.

Disputes and partnership The rules provide for an attempt to settle a dispute through negotiation, followed by a court or arbitration procedure under the service's terms. A partner and referral programme is stated, with accrual conditions defined by the service.

Who it suits The exchanger is relevant to users who need a swap involving BTC through a web form and who accept that the final amount depends on the rate and the network costs shown at the time of the order.