BitBox

BitBox is an online exchange service for cryptocurrencies and fiat funds that is built around the rouble and the US dollar.

Assets and payments The published form lists USDT, SOL, USDC, TON and BTC against RUB and USD. Supported networks are Ethereum, ERC20, TRC20, BEP20, Tron, TON and Solana. Clients can pay by bank card, through the Faster Payments System (SBP) or with Payeer.

Fees and limits Network fees are handled separately, and their size depends on the network and the operation. The refund section contains its own fee provisions, which are not the basic exchange tariff. Minimums and maximums are defined per currency, direction or order, and a single limit for the whole service is not confirmed.

Processing and compliance The processing regulation mentions an interval of 10 to 240 minutes. This is a term of a specific regulation, not a guarantee, and bank, network and compliance delays are possible. AML and KYC procedures are published, the service can request identification details and documents, and the policy requires confirmation of the lawful origin of funds. Refunds may depend on the outcome of a check, with fees or confirmed costs withheld in described cases.

Claims are sent through the published support channels, and a partner and referral programme is announced.