Vindicia

Vindicia is a platform for optimising payment forms and checkout, and for retaining paying subscribers through its Vindicia Retain product. Part of Amdocs, it was founded in 2003 and is based in Belmont, California.

Products The listed tools are Hosted Checkout with HOA (Hosted Order Automation), Vindicia Retain, Multi-processor Routing and Fraud Integration. Routing across several processors lets a subscription business choose where each recurring charge goes, and Retain focuses on recovering payments that fail and on keeping customers who would otherwise lapse.

Scale and clients Vindicia states that it handles hundreds of millions of recurring transactions for some of the largest video services in the world. Named verticals are streaming (OTT), gaming, telecom and digital media, all businesses where involuntary churn from declined cards costs real revenue.

Commercial model Delivery is enterprise SaaS, with a performance-fee option. Coverage is described as global. Because the fee can depend on recovered revenue, ask how the performance component is measured and what the minimum commitment looks like.