QuickBooks Community — Payments

QuickBooks Community payments forum is the Payments section of Intuit's QuickBooks Community, holding 3,659 topics and 17,447 replies from business owners, bookkeepers and the QuickBooks support team.

Subforums and subjects Discussions cover processing and invoicing, funding and payment errors, purchase orders and bills, ACH payments, merchant services and invoice payment features. A separate merchant services subforum collects questions on card acceptance.

What users raise Current threads are about declined payments, ACH processing failures and trouble reconciling deposits from online payments. Users complain about automatic payment features being switched on by default and about disabling the "Finish Your Payment" reminder email. One prominent thread objects to ACH pricing, with a user noting a 1 percent processing fee with no cap on newer accounts. Others ask how to post one ACH payment to several vendors, how to pay vendors outside the US and why recurring invoices stopped sending. A linked thread asks why a merchant application was rejected.

Why payments people read it It is a clear record of what small merchants find confusing or costly in an accounting-embedded payments product, useful for PSPs, ISOs and support teams. English only.