Verifi

Verifi, described as a Visa solution, is the dispute-prevention network of Visa, covering Order Insight, CDRN and Rapid Dispute Resolution (RDR). The company was founded in 2005 and is based in Los Angeles, California.

Products Rapid Dispute Resolution (RDR) issues an automatic refund before a chargeback is created. CDRN Alerts notify the merchant of a dispute early enough to act, and Order Insight with Compelling Evidence 3.0 supplies purchase details to the issuer. Verifi states that RDR rules let merchants settle Visa card disputes automatically, without the case entering the chargeback ratio.

Who it is for Target users are all card-not-present merchants, PSPs, acquirers and issuers. The stated coverage is global, although the listed headquarters is in the United States and availability can depend on the acquirer.

Fees Verifi charges for each intercepted alert or Order Insight request, so cost scales with the number of disputes handled rather than with turnover. Merchants usually connect through an acquirer or a PSP, which is worth confirming along with the alert price.