Chargebacks911

Chargebacks911 is a specialised chargeback prevention, alert and automated representment company, with an ROI guarantee. It was founded in 2011 and has offices in Clearwater, Florida, and London. The description calls it the world's largest firm of its kind.

Services The listed products are prevention alerts (Ethoca, Verifi CDRN and RDR), tactical representment, intelligent source detection and Fi911 for PSPs. The company says it serves both merchants and banks or PSPs through the Fi911 platform and manages more than 2 billion transactions.

Customers and coverage Target verticals are e-commerce, iGaming, travel, nutraceuticals, SaaS, PSPs and acquirers. Stated geography is global, including the United States, the United Kingdom, the EU, APAC and Latin America.

Commercial model A performance model with an ROI guarantee is combined with an alert fee. Merchants should ask how the guarantee is measured and which services it covers.