Resumen
Chargeback Armor is a service for chargeback prevention, automatic dispute resolution and risk analytics across Visa, Mastercard, Amex and Discover card programmes. It was founded in 2017 and operates from Atlanta and Israel.
Products The listed products are alert deflection through Ethoca and Verifi, automated representment, reason-code analytics and multi-processor sync. According to the company, the service reduces the operational load on finance teams when dealing with US and European banks.
Customers and coverage Target verticals are e-commerce, travel, digital services and subscriptions. Stated geography is the United States, Europe and global.
Pricing The model is a fee per alert or a percentage of recovered funds. Merchants should clarify which applies to which product and what the success definition for recovered amounts is.
The service is aimed at merchants that deal with both US and European issuers and want fewer manual steps in dispute handling.
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