Resumen
PatientPay is a payment facilitator (PayFac) that processes patient payments and handles patient billing. It operates in the United States and serves clinics and other healthcare providers.
How patients can pay
- bank cards;
- ACH debit from a bank account;
- Apple Pay and Google Pay;
- payment plans that split a bill into instalments;
- a payment link sent by text message.
For a medical practice this means fewer paper statements and phone calls: the patient gets a link and pays from a phone, and a large bill can be spread over several payments.
Point-of-care payments
The package includes ClearGage services, acquired by the company, which cover payment at the point of care, such as the front desk.
The PayFac model
A payment facilitator onboards clients under its own merchant account, so a clinic does not need a separate acquiring relationship. Rates and terms for a given practice are quoted once the company knows its volumes.
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