Edinorog

Edinorog is an online service for exchanging cryptocurrency and fiat funds. The published form lists BTC against RUB, and the payment methods named are bank cards and SBP, the Russian fast payment system.

Rates, fees and timing Network fees are treated separately and depend on the network and the operation. According to the service, the rate is locked under the conditions and at the moment it specifies. Minimum and maximum amounts are set per currency, direction or order, and a single stable limit for the whole service is not confirmed. The regulations give a processing reference of 30 to 45 minutes; it is a condition of that procedure and not a guaranteed time, and bank, network or compliance delays are possible.

Verification and refunds Edinorog publishes AML and KYC procedures and may ask for identification details and documents during a check. The policy provides for confirmation of the lawful origin of funds. A refund decision can depend on a compliance review, and in the described cases fees or confirmed costs may be withheld from the refund.

Disputes and partnership The rules provide for an attempt to settle a dispute through negotiation, followed by a court or arbitration procedure under the service's terms. A partner and referral programme is stated, with accrual conditions defined by the service.